Hyera capability

OPD & Appointments

Booking, queues, and reminders across doctors and departments, without double-booking.

OPD Queue — Dr. Malhotra Now serving Patient #204 Next Patient #205 Waiting Patient #206 Waiting Patient #207

The live queue for each doctor — who's being seen now, who's next.

OPD queues run on a paper token system in a lot of hospitals, which means nobody — not the patient, not the doctor — actually knows how long the wait really is. Hyera keeps a live queue per doctor, so reception can book without double-booking, and patients can see roughly where they stand instead of just waiting.

How it helps

What this capability actually does.

Live queue view

See who's being seen now and who's next, per doctor, in real time.

No double-booking

Appointment slots reflect actual doctor availability, not a shared calendar guess.

Automated reminders

Reduce no-shows with appointment reminders sent automatically.

Cross-department visibility

See queue load across departments, not just one doctor's list.

See OPD & Appointments in Hyera.

This is one part of Hyera — explore the full platform or talk to us about your hospital's rollout.